hosted billing and customer care
nubill news

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nubill 2007 news

DateTitleDescriptionContactPhoneEmail
6/1/2007 8:00:00 AMnubill Releases Update to Hosted Billing and Customer Care Interfacesnubill announced today the release of version 2.0 of its web based interfaces to nubill's hosted billing and customer software suite. The release introduces a web portal dedicated to service providers' partners, brings significant enhancements to already existing Customer Service Representative (CSR) and Agent web interfaces.Matt Marshall(248) 284-2700, x142 mmarshall@nubill.com
7/24/2007 8:00:00 AMnubill Announces IPTV Billing and Customer Care Supportnubill formally announced support for IPTV billing and customer care in its hosted billing and customer care solutions. As a fully converged billing and customer care suite, nubill's offerings may now be used by service providers, such as, telecom, wireless, or content carriers to manage OSS/BSS operations for IPTV services. nubill's extended support for various IPTV equipment manufacturers and IPTV rating models now enables communications service providers to more effectively compete with traditional broadcast television service providers. Areas of notable benefit to IPTV service providers from this development include: Converged billing of already existing services with IPTV services; On demand Service Provisioning/Enabling and content delivery; Flexible Rating options, ranging from fix fee content, to usage based rate, to subscriptions, and more; and Content Partner Management and billing, including accounting reports to measure relationship profitability.Matt Marshall(248) 284-2700, x142 mmarshall@nubill.com
11/12/2007 8:00:00 AMnubill Announces New CRM System Releasenubill released today version 2.5 of its Customer Relationship Management system. nubill's hosted CRM platform integrates seamlessly with its other hosted billing and customer care solutions. Communications service providers using nubill's hosted billing and customer care solutions can now enjoy fully functional and tightly integrated workflow and workload management, trouble ticket and work order life cycle management, customer feedback and rankings, and much more. "This release of nubill's updated CRM feature set now enables us to provide carriers using our services with complete customer life cycle management and retention tools. We're excited for the benefits that these enhancements will bring to our customer base," says Matt Marshall, nubill's VP of Marketing and Sales.Matt Marshall(248) 284-2700, x142 mmarshall@nubill.com

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